Answered By: Freda Lin
Last Updated: Aug 09, 2016     Views: 2230

Holds: When an item is already checked out

When an item in the Library Catalog is unavailable because it is “In Process” or has a due date (signifying it is checked out), Cal Poly Pomona students, faculty, and staff can place a hold on that item.

Placing a hold on an item means that you will be notified by campus E-mail when an item that you requested becomes available. You may pick it up at the Circulation Desk on the 2nd floor. If the item is currently checked out, we expect the item to be returned by the due date; however, we do not have direct control over when the current holder of the item actually returns it.

To place a hold, take these 4 steps: (The following screen shots show an item record in short display and long displays.)

 

Step 1.  First, search the Library Catalog for the item you want.

Step 2.  From the short display, click on the Request link to start the hold process.

screen shot of an item record in the Library Catalog

Above: This is the short display.
Note that the item has a DUE date in its STATUS box.
This means a hold can be placed on the item.

 

Optional: A hold can also be placed from the long display, which shows more item information. Click on the item's Title in the short display to see the long display.

long display screen shot of an item record in the Library Catalog

Above: This is the long display.
Note the additional item details and the Request icon above the search bar.
Click on the Request icon to start a hold from the long display.

 

Step 3.  After clicking Request, follow the instructions on the verification screen to enter your name, BroncoNumber, and Library PIN/Password.

Click the Submit button and you will be taken to an Item Selection Form.

 

Step 4:  Choose your item(s) from the provided list on the Item Selection Form.

Click on the REQUEST SELECTED ITEM button. The next screen will let you know if your request was completed successfully.

 

If you are unable to place hold, please contact the Library Circulation Services for assistance.

(Updated August 2016)

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